United States

Information about updating your U.S. federal government documents

Social Security

Updating your U.S. Social Security records

Social Security

SS-5

The SS-5 form is used to apply for a new social security card. You will need to submit this form in-person to a social security office in order to update your social security records.

You need to update your SSA records in order to update other government documents such as your driver's license, and to avoid problems with banks and other institutions that require your social security number. After submitting this form, an updated social security card will be sent to your mailing address free of charge within 7 to 14 days.

Example

Here's what your form should look like once it's finished (Everything I added is in red for emphasis. Use black when you're filling your form out):

ss-5.webp

Social Security

Visiting the Social Security Administration

Once you fill out form SS-5, you will need to bring it to a social security office so that they can process the change.

What to bring

What not to bring

You can get the current list of prohibited items here. These include:

Security Screening

When you enter a Social Security office, you'll have to undergo security screening. A guard will ask why you're there, and then explain the screening procedure. They'll ask you to put all your possessions into a container and inform them of any metal inside your body, such as pacemakers, joint replacements, etc. Then, a metal detector wand will be used to make sure you don't have any metallic objects on you. If the wand indicates, further screening will be performed in the form of a pat-down.

Check-in

Once you're through security screening, you can check in at a kiosk, which will ask you some questions about why you're there, what your social security number is if you have one, and whether you made an appointment. Once you've checked in, the kiosk will print a ticket with a number at the top.

There's a screen in the room that displays the ticket numbers currently being served. Once your number is called, it will flash in red at the top of the screen along with the window number you should go to. If you don't show up when your number is called, they will announce it again over a speaker.

When you go to the window, the officer will ask you for your ticket and ID immediately, so have those ready.

Passport

Updating your U.S. passport

Passport

DS-11/82/5504

There are three different forms for applying for a passport in the US. The form you need to use depends on your circumstances. The three forms in question are the DS-11, DS-82, and DS-5504. The process is mostly the same for all of them, except if you're using the DS-11, you must submit it in-person at an acceptance facility, and you can't sign it until you're in the presence of acceptance facility personnel.

Which form do I need?

DS-5504

You can use the DS-5504 and apply by mail if ANY of the following are true:

DS-82

You can use the DS-82 and apply by mail if ALL of the following are true:

DS-11

You can use the DS-11 if any of the above conditions disqualify you from using the other forms or if you'd prefer to apply in person through an acceptance facility (this form must be submitted through an acceptance facility).

Online renewal

The Department of State allows online renewals if you're 25 years of age or older. However, as of the time I'm writing this article, you're not eligible for online renewal if you're changing the name and/or gender marker on your passport, so you must renew in-person or by mail.

Filling out your forms

The easiest way to fill out your passport forms is by using the Department of State's online form filler. Once there, agree to the terms and then click "Submit" under "Fill Out Online and Print". The form filler will try to automatically determine which form you need based on the information you provide. However, it's always important to check and make sure that it chose the right form because it didn't choose the right form for me when I used it.

If the form filler did not choose the right form or you have any other issues using it, you will need to fill your form out manually using a PDF editor or by hand with black ink only. If you make a mistake, you must fill out a new form instead of trying to correct your mistake.

If you're changing your name, use your new name wherever it asks for your name. If you're using the DS-82 or DS-5504, make sure to specify that your name was changed by court order and specify where and when your name change occurred.

If you're changing your gender, select the gender you want to change to when it asks, and then select "Yes" for "Changing gender marker?". The gender marker you use in your application does not need to match your court order or any other documents.

If you want someone else to receive your new passport, write "In Care Of: [Recipient's Legal Name]" in Address Line 2 under Mailing Address on the first page, and then put your permanent address (where you live) on the second page. This will ensure that the post office doesn't return the package if they realize you don't live at the mailing address you specified.

Passport photos

The Department of State has fairly strict requirements for passport photos. You can read all of the requirements on their Passport Photos page. You can take a photo at home and print it yourself on matte or glossy photo paper, but it will be rejected if it doesn't follow the requirements exactly.

If you don't want to take the photo yourself, many places will take your passport photos for you, including drug stores such as CVS, Walgreens, and Rite-Aid. However, these photos are not guaranteed to be accepted and often aren't. I recommend taking your passport photos at a place that specializes in passport photos with good reviews, or at an acceptance facility. Passport photos usually cost around $15 to $20.

You will need to staple your passport photo to your application. Be careful not to damage the photo when you're stapling and try to staple as close to the edge of the photo as possible. If you don't want to do this yourself, you can ask whoever takes your photos to do it for you.

Example

The form shown in this example is the DS-82 form, generated by the online form filler. It assumes that you're changing your name and gender marker. Here's what your form should look like once it's finished (Everything I added is in red for emphasis. Use black when you're filling your form out):

DS82-1.webp

DS82-2.webp

Passport

Submitting your Passport Application

Once you've filled out your forms, you'll need to submit your documents to the Department of State. The way you do this depends on which form you used.

DS-5504

If you're using the DS-5504, you'll need to mail your application to the Department of State. You must use an envelope big enough to fit your application without folding it. The Department of State recommends using Priority Mail to send your documents. See Sending Mail in the United States for more information.

You'll need to include your previous passport, your application printed on two separate pages (not double-sided!) and signed, and a certified copy of your name change court order if you're changing your name.

You do not need to submit any payment for this type of application unless you want expedited service and/or expedited delivery. If you'd like to expedite your application, refer to the Fees section.

DS-82

If you're using the DS-82, you'll need to mail your application to the Department of State. You must use an envelope big enough to fit your application without folding it. The Department of State recommends using Priority Mail to send your documents. See Sending Mail in the United States for more information.

You'll need to include your previous passport, your application printed on two separate pages (not double-sided!) and signed, and a certified copy of your name change court order if you're changing your name.

For this type of application, you'll need to pay the full passport renewal fee. Refer to the Fees section for more information.

DS-11

If you're using the DS-11, you'll need to make an appointment at an acceptance facility and show up there in person. You can find your nearest acceptance facility using the Acceptance Facility Search Page.

When you go to the acceptance facility, take your previous passport or other proof of US citizenship, your un-signed application printed on two separate pages (not double-sided!), and a certified copy of your name change court order if you're changing your name and the name on your proof of citizenship hasn't been changed yet.

For this type of application, you'll need to pay the full passport renewal fee to the Department of State and an execution fee to the acceptance facility. Refer to the Fees section for more information.

Fees

You can figure out how much you have to pay using the Department of State's Fees Page.

If you need to pay an execution fee, you will have to pay that separately from the passport fee, as it goes to the acceptance facility and not to the Department of State. Most acceptance facilities will allow you to pay the execution fee by cash, card, check, or money order.

The Department of State itself only accepts payment by check or money order. They do not accept cash or card details. You can use a debit card to buy a money order at the USPS and then use that to pay for the passport if you'd like to use a debit card. For information about how to fill out checks, see Filling out Checks. Write your name and date of birth on the memo line of the check or money order so that the Department of State can keep track of which application the check belongs to if it gets separated from the rest of the application.

Passport

Tracking your Passport Application

Once you submit your application, you can keep track of its progress as it's processed by the Department of State.

USPS Tracking

If you used Priority Mail to send your passport application, you can track it by entering the tracking number on your receipt on the USPS Package Tracker. It will likely say something like "Label Created, Not Yet in System" for a while after you submit it, until your package is scanned by an employee or machine.

Application Status

Once your application arrives at the passport processing center, you can track it using the Department of State's Passport Application Status tool. Agree to the terms and enter your details to see your application status.

Here are the possible statuses and their meanings:

What if I never receive my passport

If you've waited over two weeks after your passport was mailed and you still haven't received it, it may have been lost in the mail. First, try contacting the USPS to see if they know any information about what might've happened to it. If they don't, you need to submit form DS-86 within 90 days of the mailing date, stating that you never received your passport.

Once you've filled out the form, you need to mail it to the passport agency that processed your application along with a photocopy of a government-issued photo ID such as a Driver's License or state ID Card. Use this chart along with the first two digits of the locator number in your passport status updates to figure out which agency was processing your application.

Once the passport agency receives your form DS-86, they'll send you a new passport free of charge and cancel the one you never received. If you ever receive the lost passport, DO NOT USE IT, as it's been placed in a database of lost passports and you may be detained if you attempt to use it. Instead, contact the National Passport Information Center and they'll tell you what to do with it.

What if I never receive my supporting documents

If you've waited over four weeks since your supporting documents were mailed, contact the National Passport Information Center to report that your documents were lost. If you'd like to be reimbursed for the cost of replacing the lost documents, you must contact the National Passport Information Center within 90 days of the mailing date and provide a receipt to show the cost of replacing the documents.